BNP Paribas assistant explains the company's branding to employees

Discover how BNP Paribas used a virtual assistant to answer all questions and request about company's branding.

The problem

BNP Paribas wanted to reduce the workload of the branding team. Indeed, most of the questions were repetitive questions about the brand codes or the documents availability.

The solution

BNP Paribas leveraged Yelda technology to link questions to the right answers or the right documents in the database.

Results

BNP Paribas Virtual Assistants can now provide automatically most of the requested documents and branding codes!

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