Our Customers Share Their Experience

We support organisations of all types in deploying voice AI solutions, from large corporations and public authorities to SMEs, startups, and NGOs. Discover YeldaAI customer success stories below.

JP Home

JP Home, the B2C brand of Jacky Perrenot Group, receives tens of thousands of calls every month. To handle this volume without overwhelming its teams, the company deployed Eva, YeldaAI's AI phone agent.

MMV

MMV was losing nearly 16,000 calls a year outside business hours. YeldaAI's AI agent Laetitia turned those missed calls into qualified leads — and €245K in confirmed bookings in 8 months.

FLOA

How FLOA uses YeldaAI to answer 100% of incoming calls 24/7 and deliver instant loan simulations — with zero wait time and a 60% automation target.

OHM Energie

How Ohm Energie uses YeldaAI to handle 500,000 calls a year with a 4.5/5 satisfaction score — and zero additional hires.

Lorient Agglomeration

Lorient Agglomération's waste management hotline was drowning in repetitive calls after the rollout of connected waste sorting. Lorient deployed Maëlle, YeldaAI's AI phone agent, to handle the volume — and give its teams their time back.

Nêho Group

How Nehô Group uses YeldaAI's EVA to handle guest calls 24/7 across four properties — with a third of requests fully automated and zero front desk intervention.

Salva (Loret Group)

How SALVA uses YeldaAI to ensure zero missed calls across Hertz, Thrifty and Dollar agencies in the French Caribbean — with fully structured handovers, 24/7.

Voiron Municipal Services

How the City of Voiron uses YeldaAI to handle 3,000 calls a month — with 50% fully automated and a 99%+ transfer success rate.

Trigone Gers

How Trigone Gers uses YeldaAI to automate 75% of recycling center calls — guiding residents and businesses through a major access system overhaul, 24/7.

Personalized Demo

Discover how our AI-powered virtual agent can handle 100% of your customer service calls, providing instant responses and freeing up your team from repetitive tasks. Request your personalized demo today and experience the future of customer support.

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Frequently asked questions

A callbot is a sophisticated voice conversational agent powered by artificial intelligence. It is designed to autonomously understand and respond to customer enquiries during telephone calls using natural language. The system relies on two primary technologies: speech recognition and natural language processing. The agent recognises spoken words, converts them into text to process the intent and then transforms the response back into natural-sounding speech to communicate with the caller in real time.

Integrating a voice AI solution elevates customer service by providing availability twenty-four hours a day, significantly reducing wait times. By handling over 50% of calls autonomously, these agents increase operational productivity by 59%. This approach enhances the overall customer experience while allowing your human workforce to focus on high-value interactions.

The integration process begins by defining your strategic objectives and selecting a customisable, No-Code platform. Following this, you plan and implement the system architecture, customise the voice AI agent to reflect your brand identity, and perform rigorous testing. Once launched, you should inform your customers of the new service, monitor performance through real-time analytics, and continuously optimise the system to ensure a premium user experience.