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Unlock the Power of Voice AI to Optimise Your Schedule

From scheduling and confirmations to changes and reminders, our AI voice agent manages the entire booking lifecycle. Minimise no-shows and ensure no appointment is ever missed with a no-code solution that integrates seamlessly into your existing systems.

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Automate Your Appointments at Scale

Manage, modify, or cancel appointments through a virtual agent available at any time. Our technology handles hundreds of simultaneous calls, ensuring your customers never encounter a busy tone.

Frictionless Appointment Management

Your callbot handles bookings directly via telephone, every hour of the day. It effortlessly manages new requests, cancellations, and rescheduling, delivering a fluid customer journey and a stress-free experience.

Secure Transactions and Automated Refunds

The voice AI processes payments and handles refunds autonomously and securely. Every transaction is fast, reliable, and automatically recorded in your systems, reducing manual errors and liberating your teams from repetitive administrative work.

Native System Integration

The callbot connects seamlessly with your core business tools, including calendars, CRM, and ERP systems. Your team retains full control while every booking is automatically synchronised with your existing infrastructure.

Personalised Customer Engagement

Analysing historical data and past interactions, the voice AI personalises every conversation. This ensures exchanges are relevant, natural, and engaging, reflecting the high standards of your brand.

Instant FAQ Resolution

Whether enquiries concern opening hours, terms and conditions, or cancellation policies, the callbot provides immediate, accurate information. Customers receive instant clarity, allowing your agents to focus on more complex requests.

Proactive Appointment Confirmations

The voice AI proactively contacts customers to confirm their scheduled appointments. This significantly reduces the rate of no-shows and helps you maximise your schedule occupancy.
Since the implementation of Laetitia, our AI voice agent developed by YeldaAI, we have significantly strengthened MMV’s commercial service availability while providing real support to our teams.

Catherine Lau

Head of the Reservation Center – MMV and Terresens

Elevate Your Operational Excellence

Supercharge your service capabilities with AI and transition your customer experience to a premium level.

Automate booking management to streamline workflows by offloading repetitive requests from your human agents.

Never miss a booking again. The system answers every call, day, night, or weekend, managing availability, bookings, payments, and reminders autonomously.

Build, edit, and deploy your callbots in just a few clicks without the need for an IT team. Your customer service becomes more responsive and adaptable than ever before.

A robust model designed to support organisations of any size, scaling effortlessly with your call volume and business needs.

One solution. Endless voice applications.

Call Forwarding

Instantly understand call intent and route customers to the right person, ensuring faster resolutions and smoother experiences.

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Authentication

Verify customer identities in seconds with secure, GDPR-compliant voice authentication before routing to the right agent.

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IT Support

Resolve common IT issues automatically with a 24/7 voice agent, while your teams focus on critical support cases.

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FAQ Automation

Deliver instant, natural answers to frequent questions and free your agents from repetitive, low-value requests.

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Customer Service

Answer 100% of calls with a voice AI that understands, responds, and guides customers just like your best human agent.

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Bookings & Reservations

Automate bookings, changes, confirmations, and reminders 24/7 to reduce no-shows and keep your schedule full.

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Callbots, Voicebots, Chatbots for Reservations - YeldaAI